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Cooling System Brake System
Starting and Charging Systems
Fuel Injection Systems
Eco Oil Change
21 Point Inspection
Air Conditioning Systems
|I felt that the service was VERY professional and the place was clean and in excellent condition. I really liked the fact the technician took me back into the workshop to see the problem/damage in question. Not many places will do that - which shows the service is honest.
Great service and service people like Trevor and others are very accommodating in finding ways to help.
The only thing that I would say is that it took a little longer than I thought it would take. But, I think that is because they didn't have the part in stock and had to wait for it to arrive.
I had taken my car originally to another service shop and felt like they wanted to repair things that didn't need it and was way over charging for their services. A co-worker told me about Honest 1 and recommend that I have them look at it. Not only was the repair done as quick as possible, but at a third the cost of the first shop had quoted me, plus some of the things the other shop was wanting to do didn't need to be done. I so much appreciate that, and will definitely come back to Honest 1 Auto for any future work. My father was a mechanic and service manager throughout his career and always treated his clients and patrons honestly. I feel my father would be very pleased with the people you have working for you and the integrity of your shop and business. Thank you for truly being Honest in your care of my car it is much appreciated.
They only fixed what was wrong. I like that!!! My experience has been so good, I'll return and send my family and friends too. You guys live up to your name. Thanks.
Every time I have gone to this Honest-1 Auto Care, I am treated with the amount of respect that I don’t get everywhere else. Being a woman going into an Auto shop of any kind you automatically have some sort of insecurity. Here the Shop Managers always make me feel welcome and no question is overlooked or too stupid. It almost feels like apart of the family! I am glad I found you guys! Thanks for all you do!
Trevor worked hard to minimize my cost of repairs and I really appreciate his efforts. It is this level of faith & trust that makes it a "no-brainer," for me to return to Honest-1 for all my auto repairs and to readily recommend them to anyone who needs quick, reliable and inexpensive, service on their vehicle.
Even though I had a bit of head butting about a gray area. I wanted to look over it and show that this is a good repair shop. While it may not be perfect, I do trust the mechanics and the store is accommodating to those who need to wait for their car. Even when I was going against what they said they were very nice and respectful as I tried to be and ended up still receiving my business.
The service is amazing. I've only come by on two occasions beforehand, but they greeted me by name without having to ask. The waiting area is the best area I've ever seen and the only automotive place I actually feel comfortable waiting it. I have already referred them to many friends.
We began coming to Honest 1 because of previous business dealings with Jared. We have always appreciated how he treats customers. We will continue to use Honest 1 for all our car needs.
Ever since we met Bob, the franchise owner of this location, my family has gone to Honest-1 for all of our automotive care needs and we are completely satisfied with the service we receive there.
Fabulous facility. I will definitely come back.
I learned about your shop through my girl friend. She had nothing but good things to say on your company's behalf. I was talking to a friend at work ( work at Provo city) and he told me that your company offers discounts for city employees. I just needed a basic oil change and have been to busy to do it myself. I decided to take a chance and check you guys out. I am happy I did. Good luck in the future and I will not hesitate to come back. -Corey B.
Quick and professional. I was impressed with the pick up/drop off shuttle service provided. AND the saftey/emissions testing I got done was nearly $25 cheaper than where I was going to take it (Jiffy Lube). Overall, a better experience than I am used to receiving. Thanks!
Awesome company! I completely feel comfortable recommending my family and friends.
In 20 years of having to take my car in to be serviced in Utah County, this is the first time someone (happily) offered to give me a ride somewhere. I was hooked on Honest 1 Auto Care from that moment.
I liked that I could make an appointment and bring my car in when I wanted. I was afraid that by bringing it in later in the day, (4:30 pm) I was going to have to wait because they were behind. But that wasn't the case. My vehicle was being worked on before I had all my info filled out at the front desk and it was done 30 minutres. sooner than they quoted me. They are very friendly and easy to get along with. I'll be back.
Bob was very helpful and took the time to answer all my questions. I was very impressed. Thank you for a great experience and for making everything go so smoothly.
I felt they were honest and straight forward and checked with me before proceeding when they found other items needing repair.
They are really impressive. From price to service they were a pleasure to work with!
You guys in Provo are AWESOME! I've already recommended you to a few people I know!
I came to Honest 1 Auto Care to have my One Stop emissions and safety inspections done. I had no prior experience with mechanics in the Provo area, and picked them out of the blue. They were fast, friendly, and (as their name implies) honest. The pricing was excellent. Cheapest rate for the safety and emissions I've ever seen. They warned me about a few components of the car that were showing wear that might need to be replaced soon, but there was no pressure nor scare tactics to push me into having it fixed immediately. Excellent pricing, friendly advice and good-natured people. That about sums it up.
I was impressed that my emissions/inspection was done very quickly. I only waited 20 minutes! Thanks so much.
I love honest-1 auto care and I tell everyone about it! Thank you so much for your very honest help!
My wife had clipped a coupon some time ago. Longer than we had thought. So when we brought it in, it was over a year out of date. I was embarrassed but the staff was friendly and they honored the price printed on the coupon. I know they didn't have to, but they made a return customer out of me.